Answers
Frequently asked
If your question is not here, write to invest@altvest.app. We answer within one business day, and a person handles anything that touches your money.
Investing
1.1What is the minimum I can invest?+
AED 5,000 on most deals. A few larger institutional listings carry a minimum of AED 10,000 or AED 25,000, shown on the listing itself.
1.2How is my return calculated?+
Simple interest on the discount rate for the days the invoice is outstanding. On AED 50,000 at 9.4% for 90 days that is 50,000 × 9.4% × 90/365, or AED 1,159, paid with your principal at settlement. No compounding, no fees deducted.
1.3Is the return fixed or variable?+
The rate is fixed at the moment you fund and does not move afterwards. Whether you receive it depends entirely on the obligor paying. Fixed rate is not the same as guaranteed return.
1.4Can I exit early?+
No. Funded positions run to the due date. There is no secondary market. Uninvested wallet cash can be withdrawn whenever you like.
1.5How often can I reinvest?+
As soon as a deal settles the proceeds land in your wallet and can go straight into the next listing. With an average tenor of 71 days, capital turns over roughly five times a year.
1.6Do you offer auto-invest?+
Yes. Set a rate floor, a maximum tenor, sector exclusions and a per-deal cap, and we allocate on your behalf as listings open. You can pause or override it at any time.
Risk and security
2.1What happens if the buyer does not pay?+
We notify you on day one past due, serve demand at day seven, call recourse and guarantees at day thirty, and instruct recovery at day sixty. Everything recovered net of costs is distributed pro-rata. A shortfall is a loss to investors. The full sequence is on the risk page.
2.2Has Altvest had a default?+
Settlement outcomes for every closed deal, including late payments, are published on the home page and updated as deals close. We do not remove poor outcomes from that record.
2.3Is my money held by Altvest?+
No. Investor funds sit in a segregated client account and obligor payments are collected into an account operated by a licensed third party. Neither is available to Altvest's creditors.
2.4Are these invoices insured?+
Some are. Where trade credit insurance is in place it is listed in the deal's security package, along with the insurer's cover ratio. Most deals rely on assignment, escrow and recourse rather than insurance.
2.5How do you verify an invoice is real?+
We match the invoice against the purchase order and proof of delivery, confirm acceptance directly with the obligor's accounts payable team, and check the receivable has not been financed elsewhere. Verification reduces fraud risk; it does not eliminate it.
Eligibility and accounts
3.1Who can invest?+
Individuals aged 18 or over who are resident in the UAE, Saudi Arabia, Qatar, Oman, Bahrain or Kuwait, plus companies, family offices and trusts established in those markets. Certain listings are restricted to investors meeting a professional or qualified-investor threshold.
3.2Can non-residents or NRIs invest?+
Non-resident Indians resident in the GCC can invest on the same basis as any other GCC resident. Residents of India are not currently onboarded, and cross-border remittance rules may apply to you, so check before transferring funds.
3.3What documents do I need?+
Passport or Emirates ID, proof of address dated within three months, and evidence of source of funds. Corporate accounts also need the trade licence, memorandum, ownership structure and authorised signatory list.
3.4How long does approval take?+
Usually 48 hours. Corporate and trust structures can take three to five business days.
3.5How do I fund and withdraw?+
Local transfer in AED or SWIFT in USD. Withdrawals go back to the same verified account in your name and are processed within one business day of request.
Tax and reporting
4.1Do you withhold tax?+
No. Returns are paid gross and tax treatment depends on your residence and status. Take your own advice, as this is not tax advice.
4.2What reporting do I get?+
A transaction statement per deal, monthly portfolio statements, and an annual summary of income and settlements in a format your accountant can use.
4.3Is this Shariah-compliant?+
Invoice discounting can be structured as a compliant sale of receivables, but not every deal on the platform is structured that way. Compliant listings are labelled with the certifying board. Do not assume a listing is compliant unless it is marked as such.
Read this before you invest
Invoice discounting is not a savings product. Your money is lent against a single receivable for a fixed period, it cannot be withdrawn early, and it is not covered by any deposit guarantee. The advertised rate is what you earn if the obligor pays in full on the due date. If they pay late you earn the same amount later, and if they do not pay you can lose part or all of your capital. Read the full risk disclosure →
Ask us something specific.
Questions about a particular obligor, a structure, or whether this fits your treasury policy are better handled by a person. Send them over.